SMe Software, Inc. is committed to providing the highest quality products and services to
our customers. As a software developer and provider, we understand that technology
evolution allows our customers to establish and maintain competitive advantages, achieve
operational efficiency, and provide superior customer service. At SMe Software, we
view product EOL as a part of the life cycle that drives new technology and product
innovation. All technology products eventually reach the end of their useful life requiring a
business decision to discontinue availability and maintenance.
Shop Floor Data Collection System (DCS) equipment has reached a point in its life cycle where components are increasingly difficult to source and repair. As such, we must move forward and announce the EOL on the version 7.x through 8.x DCS equipment effective as of the date of this letter. We will not accept any new orders or repair orders for any DCS software and equipment as of the date of this letter.
SMe Software understands how integral this equipment and software is to our customer’s overall productivity. Newer technology provides more productivity and greater efficiency in the same or similar applications as these older products. As an technology-driven company, we maintain a continuous new product development schedule that includes new DCS equipment and software such as the recently launched Gen 2.0 DCS, mobile ready.
Please contact SMe Software, Inc. at +1.877.762.7766 x 111 to discuss how the latest SMe Software products can address your organization’s shop floor data collection needs.
Successfully,
The Team @ SMe Software, Inc.
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